The ‘Apollo 13 – an ITSM case experience™’ simulation game is an intense, one-day training in which ITSM concepts and processes are experienced through the use of an interactive game.
In this training, real life situations taken from the ill-fated Apollo 13 mission are simulated. You will work as a team playing the roles of the Mission Control Center in Houston.
Your Mission: Bring the crippled spacecraft and its crew safely home.
YOU will LEARN and EXPERIENCE all the benefits of the ITSM best practice solutions including
ITIL®/ITSM – Apollo 13: An ITSM Case Experience™