As a accredited training organization for the various certification training offerings provided for by Sapience Consulting, we are committed to upholding the sanctity and integrity of the examinations we conduct. This page will list down the terms and conditions that candidates will need to comply with when sitting for an examination administered by Sapience.
For the purpose of clarity with regards to the different roles played by the different organizations, the different terminologies used to refer to training related entities are described below
To ensure a quality learning experience for our delegates, Sapience endeavors to make use of accredited trainers where applicable.
Accredited trainers must meet the minimum trainer criteria set by the respective Qualification Boards, together with additional requirements set by their EI. Accredited Trainers are also subject to full assessment and regular surveillance.
Trainer accreditation includes, but is not limited to, training experience, experience in the IT service management field, and specific education / certificate requirements depending on the level of qualification that will be delivered.
At Sapience, we endeavor to ensure a comfortable environment for our candidates to complete their certifications examinations, allowing candidates to focus their mind and concentration on what matters most. Our selection of suitable examination venues will adhere to the following guidelines where possible
Any candidate with any form of disabilities and who is unable to write his/her examinations at our approved examination location and/or require any form of special arrangements to be made, must inform Sapience Consulting at least 2 weeks prior to the start of the training session.
Address your request to:
The Operations Manager
Examinations, Sapience Consulting
9 Temasek Boulevard #19-05 Suntec Tower 2, Singapore 038989
The examination results will be released as follows:
Please note that examination results are not available via telephone.
As Sapience Consulting only administers the examinations and marking of scripts performed by the respective examination institutes, examination results appeals will be handled as per the Appeals policy of each corresponding examination institutes.